How it runs, start to finish
Send the postcode, a plant list with manufacturer sound data if you have it, and a plan showing where the kit sits relative to the nearest homes. We confirm the scope and a fixed fee the same day. An MCS 020 calculation is a defined desktop method, so it often needs no site visit at all; a BS 4142 assessment needs a background survey at the nearest receptors, covering the quietest periods the plant will actually run. For a condenser or heat pump operating overnight, that means night-time measurement.
The assessment takes the plant's sound power levels (measured or from manufacturer data), propagates them to each receptor, applies BS 4142 character corrections for tones, impulses and intermittency, and compares the rating level against the measured background. Where the numbers don't clear, we specify mitigation in buildable terms: silencers, acoustic louvres, barriers and enclosures, anti-vibration mounts, or simply moving the unit, then re-run the numbers to show the fix works before anything is ordered.
The report lands within five working days of the survey, structured the way planning officers and EHOs read. If the council comes back with questions, we answer them directly until the plant is signed off. That's the Approval Guarantee.




